At Mia Inspired, we take pride in creating floral arrangements that are fresh, beautiful, and delivered with care. Customer satisfaction is our top priority, and we want you to love what you receive. If something isn’t right, we’re here to help.
🌸 Fresh Flowers & Arrangements
Due to the perishable nature of fresh flowers, all floral sales are final. However, we understand things can go wrong. We offer refunds, replacements, or store credit under the following conditions:
You may request a refund or replacement if:
Your flowers arrived damaged or wilted.
The wrong product was delivered.
Your order never arrived (confirmed by delivery service).
📩 Contact us within 24 hours of delivery with:
Your order number
A description of the issue
Clear photos of the product (if applicable)
We will assess the case and offer a resolution within 2 business days.
🌿 Non-Perishable Items (e.g., gifts, vases, plants)
For non-perishable items, we accept returns within 7 days of delivery, provided the item is:
Unused and in original packaging
Returned at your expense (unless item was damaged or incorrect)
Once received and inspected, we will issue a full refund or store credit.
🚫 No Refunds or Returns For:
Custom or personalized floral arrangements
Items returned without prior contact
Delivery issues due to incorrect address provided
Orders refused upon delivery
🔁 Cancellations
Same-day or next-day delivery orders cannot be canceled after the order is placed.
For future-dated orders, cancellations are accepted up to 24 hours before the scheduled delivery date.
💌 How to Request a Refund or Return
Please email us at info@miainspired.com with your order details. Our team will respond quickly to resolve the matter.
📍 Contact Information
Mia Inspired
205 Furlong St, Rochester, NY 14621
📧 Email: info@miainspired.com
📞 Phone: +1 (315) 260-2587